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There were 24 questions found in this category:
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 Can I access my database remotely?
As it stands, we do not allow remote access to our database servers, as this presents a significant security vulnerability to both our server, and to our customer's hosted sites.If you need to access your database remotely, then you could investigate installing phpMyAdmin, which is available for dow...
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Can I change my password?
Yes. This is done through domain management. Once logged in click on Password. Obviously you will need to know your existing password.
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Can I move .com and .net domains to Enetica?
Yes. Provided the transfer is approved by the current registrar and the authorisation email is responded to.To transfer a .com .net .org .biz or .info please visit https://www.enetica.com.au/register.cgi?action=renew ...
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How do I configure my email program for my new email address?
This will enable you to send emails out with your custom email address which you have set up in Email Forwarding.For outlook express go to Tools..Accounts...select your current email account from the list and choose properties. Now in the general tab simply change your email address to your add...
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How do I delegate/redelegate my domain name?
To delegate a domain you must assign the appropriate name servers to the domain. After logging into domain management (http://enetica.com.au/man.cgi) click on 'Nameservers' and type the primary and secondary name servers given to you by your web hosting provider. To re-delegate a domain simply ...
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How do I delete a domain name?
A domain can ONLY be deleted by the current registrant.We do not allow resellers to delete domain names, and we require all deletion requests via fax to 02 9715 3244. The fax must be on business letter head and must be signed by an authorised representative of the domain name. You must provide the p...
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How do I set up a mailbox with my domain?
A domain does not include any storage space. Therefore, if you need to have one or several proper mailboxes set up on your domain, you will need to purchase a hosting plan....
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How do I set up spam filtering?
First log into your domain at the Enetica management page and click on Email Forwarding. If you have already purchased Email forwarding with spam/virus filtering then scroll to the bottom of the page and you can enter the email address for spam to be redirected to. You will need Email Forwarding ena...
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How do I setup email with my domain?
You can have any email address @ your domain with Enetica's Email Forwarding. To set up email forwarding log into your domain at the Enetica management page and click on 'Email Forwarding'.You will then need to set up your addresses. Type these in and the corresponding email address to which they wi...
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How do I update the contact details of my domain?
To update the contact details of your domain, please visit the Management section of
the Enetica website, located at https://www.enetica.com.au/man.cgi . Once logged in, click on 'Change Contacts'. Please note that the name and email address of each contact is visible via a...
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How do I view the current contact details for my domain?
To view your current contact details, please visit http://www.enetica.com.au/default.cgi?action=whois and type your domain name in to the input box.To update these contact details simply log into domain management at http://enetica.com.au/man.cgi and click on change details.Note that these cont...
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How long does it take for a renewal to take effect?
If the domain name is already with Enetica and no transfer is required the renewals are immediate.If you are unsure as to whether or not your domain is with Enetica, you can perform a WHOIS lookup on your domain to find out....
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How long does it take for DNS changes to take effect?
When you make changes to your DNS settings, it is immediate - but may take a while to "filter through" the Internet. The changes have usually propagated through the internet within 48 hours, but can occur sooner (.au domains are much quicker).
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I cant run fread() or fclose() and my permissions are set to 755
If you are attempting to use fread() or fclose() from php, you will need to ensure that you have turned register_globals on in a php.ini file in the folder the script will execute from.
For example, if you have a script, www.enetica.com.au/admin/getFile.php which is attempting to use those fu...
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I have updated my nameservers but I still cannot see my domain.
After making DNS changes such as updating nameservers you will need to wait for up to 48 hours for the changes to propagate through the global DNS system. This means that during this time your website will not be completely visible. This also applies to email forwarding.
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I keep being logged out of domain management
If you are being taken back to the login page for domain management when clicking anything after logging in you will need to enable a certain cookie setting in Internet Explorer.For Internet Explorer 6:1. Go to Tools, Internet Options..., 2. Click on the 'Privacy' tab, click Advanced..., 3. Put...
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I've got a renewal notice. How do I renew?
To renew any Enetica domain simply click on the Transfer/renew link on the main Enetica page. Type in your domain name and follow the instructions. If you choose to pay by cheque/money order you will receive an invoice via email with instructions for payment....
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I've set up a new email address but it doesn't receive mail
When you create a new email address using email forwarding you must wait for up to 48 for DNS propagation until it is fully functional. If you are modifying the forwarding address of an existing email redirection changes should take effect immediately. Also make sure that the nameservers are set to ...
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What can I do if I am not happy with one of your resellers?
If an Enetica reseller is not providing you the service that you expect, you can transfer your domain to another reseller, another registrar, or become an Enetica retail customer.If you become an Enetica retail customer we can provide you with telephone support, otherwise we are required to send you...
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What is DNS? What are primary and secondary name servers?
DNS stands form Domain Name Server, which is a computer responsible for translating domain names into IP addresses. It also provides details of the mail server responsible for handling your domains email. DNS values are normally set to your ISP - if you're unsure what to do (or what any of this mean...
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