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Domain transfer and renewal
There were 9 questions found in this category:
  1. Can I have my domain name renewed automatically?
    Unfortunately at this stage domain names must be renewed manually. Expiry reminder notices are sent from up to 90 days before expiry to the registrant and tech contacts.

  2. How long does a gTLD transfer take?
    A transfer of .com, .net, .biz, .org or .info can often take much longer to complete than .au domains. This is because the transfer system of gTLD's works differently and each transfer requires the authorisation of not only the registrant but also the loosing registrar. From the day a gTLD transfer ...

  3. What does a status of CLIENT DELETE PROHIBITED mean?
    This status is the same as:  REGISTRAR-LOCK.A domain with this status is still transferable, but cannot be modified or deleted.

  4. What does it mean if my domain status is REDEMPTION PERIOD?
    Once a GTLD domain expires, it lapses into an expired state for 40 days. During this time no services on the domain will work. (Email and websites will be down).If a domain has not been renewed by this time, it then falls into a 35 day Redemption Period. This provides the owner of the doma...

  5. What if my domain expires during the transfer process?
    The transfer will still be successful if this happens. However, the services on your domain may not be operational until the transfer/renewal finalises. We do not recommending transferring domains less than a week or two before expiry.

  6. What is the gTLD transfer process?
    When a gTLD transfer request is initiated, an authorisation email is sent to the registrant contact of that domain. The registrant then has five days to respond to that email in order for the transfer to proceed. The existing registrar may also send an email to the registrant to confirm the authenti...

  7. When can a GTLD domain not be transferred?
    A GTLD domain cannot be transferred after it has expired. It also cannot be transferred for the first 60 days after creation. Any attempt to transfer the domain during this time will fail.This 60 day 'no touch' period also applies after a domain is transferred. ...

  8. Why can I only renew for one year when I transfer?
    At the time of a transfer, any gTLD domain can only be renewed for 1 year. This is the global gTLD policy. However, after the transfer has completed you can renew your domain for up to 9 years. The maximum registration period of a gTLD domain name is 10 years.

  9. Why is my GTLD being transferred instead of renewed?
    GTLD domains (.com .net .org etc) were previously purchased
    through a reseller account with Tucows/OpenSRS. We are now
    an ICANN accredited registrar, and are bringing all domains
    across from our reseller account into our own.

    This is an internal transfer, your domain still remains w...


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