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There were 14 questions found in this category:
  1. Am I eligible for an .au domain name?
    In a nutshell, any business or individual with an Australian Business Number (ABN) or Australian Company Number (ACN) is eligible for a .com.au or .net.au. To be eligible for an .org.au the registrant must be a charity or non-profit organisation..id.au domain names are for individuals. No ABN i...

  2. Are there .au domain names I cannot register?
    Yes. There are reserved words which cannot be registered. These are words which are restricted under Commonwealth legislation such as 'Federal'. A list of these words can be found on the au Domain Administration (auDA) Policy website.Place names are also reserved. Any Australian place name l...

  3. Can I change the registration period?
    The domain name license period is fixed at 2 years. It is not possible to license a domain name for a shorter or longer period than this.

    Renewal of a domain name license at the end of the 2 year period is dependent on the registrant continuing to meet the eligibility and allocation rules for...

  4. Can I register .edu.au or .gov.au domain names with Enetica?
    No. Unfortunately at this stage Enetica does not register edu.au or gov.au domain names. These are restricted domain names not available to the general public. For more information please refer to the au Domain Administration (auDA) website.

  5. Can I reserve a domain name?
    Domain name licenses are allocated on a ‘first come, first served’ basis. It is not possible to pre-register or otherwise reserve a domain name.

  6. Do you register country code Top Level Domains (ccTLD's) other than .au?
    At this time, we only register .au domains, GTL domains, and .nz domains. There are many other popular ccTLD domains (such as .tv), but as the rules for these namespaces are set by a separate governing body, Enetica has made a decision not to offer these other domain types. ...

  7. How do I register a domain name?
    We've kept our interface as simple as possible. Basically, you just enter a word, or domain that you're interested in into the domain search box, select the domain type (e.g. .com, .com.au), and press the button. If the domain is available, you can add it to your shopping cart and search for...

  8. How does the instant approval work?
    Enetica has pioneered real time approvals technology after consultation with customers and extensive development and testing of our web site systems and our staff processing procedures.

    Your domain application is sent to our trained processing staff using customised real time chat-like techn...

  9. How quickly are .au domains approved?
    Because .au domains need to be manually reviewed and approved, you might have expected them to take a while to be completed. However, we have invested considerable resources to ensure that your domain is reviewed WITHIN 5 MINUTES of application. This means that .au domain names essentially have INST...

  10. I've lost the password for my domain. How do I retrieve it?
    To retrieve your domain password please enter your domain name into the box at the bottom of this page and then click the "Get Password" button. This will email the domain password to the administrative contact listed on the domain name.

    If the password is being sent to an incorrect email ad...

  11. Is my application approved?
    We process 24 hours a day using real time technology. You should receive notification of your domain within minutes of your application. If you have not received anything you can check the status of the domain on our whois page:http://www.enetica.com.au/default.cgi?action=whoisIf no details are show...

  12. My domain application was rejected but my ABN is correct.
    If you have only very recently registered an ABN, although you may have confirmation from the Australian Business Register that your ABN is registered, it takes some time before that ABN is visible in the online ABR database. It is this database that is used by our approval system to validate ABNs. ...

  13. What .au domains do you register?
    The namespaces available under .au include:
    com.au
    net.au
    id.au
    net.au
    org.au You can register any of these with Enetica provided you meet the eligibility criteria set out by the au Domain Administration (auDA). Refer to the help question 'Am I eligible for a .au domain name?&...

  14. What characters can I use in a domain name?
    Domain names must:

    a) be at least 2 characters long;

    b) contain only letters (a-z), numbers (0-9) and hyphens (-), or a combination of these;

    c) start and end with a number or a letter, not a hyphen; and

    d) not contain hyphens in the third and fourth position (e.g. ab--c...

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