Don't I need the nameserver IP when I change my name servers? No. You only need to know the name server IP if the name server does not exist in the registry. If your ISP or web hosting provider has given you the name server it is safe to say that the name server already exists in the registry.If the name server you want to delegate to does NOT exist in the reg...
How do I delegate/re-delegate my domain name? To delegate a domain you must assign the appropriate name servers to the domain. After logging into domain management click on 'Nameservers' and type the primary and secondary name servers given to you by your web hosting provider. To re-delegate a domain simply remove any existing name servers and ...
How long does it take for redelegation to take effect? After you have successfully updated your nameservers the information must be transferred to all name servers around the world. This process is called propagation and usually takes between 24 and 48 hours.Note that if you perform a WHOIS search on your domain after redelegating you will see the new n...
I've forgotten the domain password and the registered E-mail address is incorrect. What can I do?
The domain password can only be sent to the domain registrant email
contact. If you no longer have access to the registrant email address
we will need to update the email address and have the password
re-issued to the new address.
If you no longer have access to the admin contact email address, pl...
What are Hostnames? Hostnames are specific machines identified by their name which apears in the format hostname.domain.com.au, eg www.enetica.com.au or mail.enetica.com.au
What is a name server? A name server is a computer which maps domain names (such as mydomain.com.au) to IP addresses (such as 203.17.36.1). In other words it tells your internet browser where on the internet your web page is.A domain name must be delegated to at least one nameserver to be functional.
Why is my domain 'inactive'? If the status field of your domain info reads 'inactive' it simply means you have not assigned any name servers to your domain. If you do not know what your name servers should be it is best to use the following nameservers.primary: ns1.enetica.com.ausecondary: ns2.enetica.com.au...
Search the Knowledgebase
Browse by Category
